Terms Of Use

Terms and Conditions

Last Updated: 11/03/2025

Welcome to Marjaan Traders. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms

• These Terms and Conditions apply to all visitors, users, and customers of Al Razziq.
• By using our website and purchasing our products, you confirm that you are at least 18 years old or have parental/guardian consent.
• We reserve the right to modify these terms at any time. Any changes will be updated on this page.

2. Products & Orders

• All products listed on our website are subject to availability.
• Prices are subject to change without prior notice.
• We reserve the right to refuse or cancel any order at our discretion.
• Once an order is placed, the customer agrees to the delivery and exchange policies.

3. Payments

• We accept payments via Cash on Delivery (COD) and Online Payment.
• For COD orders, payment must be made in full upon delivery.
• In case of payment failure during online transactions, the order will not be processed until payment is received.

4. Shipping & Delivery

• Same-day delivery in Lahore for orders placed before the cut-off time.
• 4-5 business days delivery for other cities in Pakistan, depending on courier services.
• Delivery times are estimates and may be subject to delays beyond our control.
• Customers must provide accurate shipping details; we are not responsible for non-delivery due to incorrect information.

5. Exchange & Refund Policy

• We offer a 7-day exchange policy for eligible products.
• No cash refunds are provided; customers can opt for an exchange or store credit.
• For more details, please refer to our Exchange and Refund Policy.

6. User Responsibilities

• Users must provide accurate and complete information when placing an order.
• Any misuse of our website, fraudulent transactions, or violation of these terms may result in order cancellation or legal action.
• Customers must ensure their login details remain confidential; we are not responsible for unauthorized account use.

7. Intellectual Property

• All website content, including images, text, logos, and graphics, is the property of Marjaan Traders and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
• We do not guarantee that the website will be free from technical errors, viruses, or other disruptions.

9. Privacy Policy

• Your personal information is handled in accordance with our Privacy Policy.
• We do not share customer details with third parties without consent, except as required by law.

10. Governing Law

• These terms are governed by the laws of Pakistan.
• Any disputes arising from these terms will be settled in the appropriate courts of Pakistan.

By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Us.